SOS

Parameters Considered (Prerequisites)

• SOS Sensor: The SOS need to be configured in the system.

1. Select the correct Company and Branch for whom the alert is to be configured.
2. Based On: Choose on what you want to base the alert configuration (Object, Object Group, Object Type).
   1. Object: Select individual vehicles for whom you want the alert to generate.
   2. Object Group: Select a group of vehicles for whom you want the alert to generate.
   3. Object Type: Select vehicle or object type for whom you want the alert to generate.
3. Select the Object based on the previous step selection.
4. Set an Alert Name for identification of the alert.
5. Select the Alert Type as SOS.
6. In the Text field, enter the message that will be displayed when the alert is triggered.
7. Select Consider History Data, To trigger alert for history data as well.
8. Select the Valid Days, Everyday or Custom. 
   1. Everyday: This alert will be triggered, everyday in case of a violation in accordance to these parameters set.
   2. Custom: Mark the checkboxes of the days, when you want this alert to be triggered for. (eg., Sun, Mon and Sat)
      
9. Enter the Valid Time From and To. The alert will be generated inside the time range that you have selected.
10. Select the Timezone.
11. Select the Severity of the alert (Low, Medium, or High).
12. Mark the checkboxes of the medium via which you want the Action or Notification to be sent. (eg., SMS, Email or Notification)
    1. SMS: To receive an alert by SMS, enable the checkbox, enter the phone numbers.
    2. Email: To receive an alert by Email, enable the checkbox, enter the recipients of the email.
    3. Notification: To receive an alert on the system Push Notification, enable checkbox.
       1. From Users,  select the users that will receive the notification.
       2. From Notification Sound. Select the sound from the drop-down that will be played for this notification.
    4. Buzzer: To play the buzzer when the alert is triggered, enable the checkbox & select weather the buzzer should Turn On/Off or Both.
    5. Immobilize: To trigger the immobilizer when the alert is generated, enable the checkbox & select weather the immobilizer should be turned on or off.
13. Click Save to save the alert configuration.

Example

An SOS alert is triggered during an emergency, such as when a panic button is pressed or a connected sensor is activated. Based on the configuration, instant notifications or actions (SMS, Email, In-App Notification, Buzzer, or Send Command) are triggered, enabling fleet managers to respond quickly and ensure the safety of personnel and assets.